Once you have chosen a program, please read the terms and conditions as your booking is subject to the terms listed below. Payment for a reservation for any ANTIS EXPEDITIONS program or tour will constitute consent to all provisions of the Booking Terms and Conditions set forth herein and is binding for all tours.

GENERAL

The program may change according to weather conditions as well as the wishes of the group.

ANTIS EXPEDITIONS is not responsible for any loss or damage to the client’s personal belongings or any consequences due to loss or damage.

We cannot take responsibility for any illness or accident that may occur. In the event of illness or accident, the responsibility and associated costs will fall to the client.

The client is responsible for the equipment provided, the total cost of damages or losses must be compensated upon return from the excursions.

The client declares to be in good physical and mental condition. ANTIS EXPEDITIONS is not responsible for the consequences if this is not the case.

RESERVATION PROCEDURES (DEPOSIT)

Please contact us before making any payment. 50% deposit per person for the chosen program is requested at the time of booking. This deposit is not refundable in case of cancellation by the client. By doing this you enter into a contract with ANTIS EXPEDITIONS. We accept and confirm the reservation. Please note that travel arrangements are not confirmed until indicated in writing by ANTIS EXPEDITIONS.

This 50% Pre-payment can be made through WESTERN UNION, PAYPAL or Online payments. The transfer will be made in the name of ANTIS EXPEDITIONS staff.

ANTIS EXPEDITIONS will NOT pay bank taxes or transfer costs. All transfer costs must be paid by the customer.

FINAL BALANCE PAYMENT 

The price of the program is in US dollars.

We require that you pay your final balance in our office at least 24 hours before your tour. We currently accept cash (Peruvian soles or American dollars) and Visa (they charge an 8% commission).

The program price per person is agreed upon at the time of booking confirmation and will not increase or decrease.

CANCELLATION ON YOUR PART

In case of cancellation by the client, this must be notified to ANTIS EXPEDITIONS in writing. Please note that the deposit is non-refundable. Please indicate the reason for cancellation as it may be covered by your insurance policy.

If cancellation notification is received more than 15 days before departure, the client will forfeit the 50% deposit. From 15 to 7 days before departure, 50% of the trip price will be refunded only if 100% is paid in advance. Less than 48 hours before departure, no money will be refunded, not even in case of cancellation of only part of the tour.

CANCELLATION/CHANGES BY US

Circumstances beyond our control: technical problems, weather conditions, strikes, riots and government decisions.

In such cases, ANTIS EXPEDITIONS will propose solutions to operate the program or comparable travel arrangements but will not refund the money. We reserve the right to alter the scheduled itinerary accordingly. We will make every reasonable effort to provide you with your booked program arrangements but changes may occur.

If they are significant, we will inform you, if possible, before the departure date. Again, we will offer you comparable alternatives. All additional costs arising will be borne by the client. Please note that ANTIS EXPEDITIONS will not be responsible for reimbursing additional expenses incurred by the client in preparation for the tour, this includes international tickets and taxes, visa costs, vaccinations, among others.

Cancellations caused by ANTIS EXPEDITIONS: We will refund 100% of your payment.

RISK ACCEPTANCE

Some of the ANTIS EXPEDITIONS itineraries have been designed to provide participants with exposure to the true nature of the environment visited. They therefore involve an element of personal risk, which could result in physical or emotional injury, paralysis, death or damage to the client, their property or third parties. The client understands that such risks simply cannot be eliminated without jeopardizing the essential qualities of the activity and therefore assumes them as part of the trip. The client accepts that he is aware of his physical and health condition and that, knowing this, he decides to assume the aforementioned risks. The client excludes ANTIS EXPEDITIONS from all liability linked to any accident or injury that may occur.

AUTHORITY ON THE TOUR

At all times the decision of the guide or company representative will be final in all matters that may endanger the safety and well-being of the tour group. The client must follow the guide’s instructions at all times.

The client must strictly comply with the drug laws and regulations of Peru at all times. If the client does not comply with the above, or if the client interferes with the well-being of the group then the guide or company representative may order the client to leave the tour without any refund.

TRAVEL DOCUMENTS

The client must be in possession of a valid passport. The original document or at least a copy has to be brought on the tour.

TRAVEL INSURANCE

We strongly advise you to take out travel insurance that covers accidents, medical expenses and emergency repatriation, including rescue and air ambulance. We also recommend that you cover cancellations and lost luggage.

THIRD PARTY SERVICES

ANTIS EXPEDITIONS directly operates part of the services included in a program but also makes arrangements with airlines, hotels and other independent parties to provide you with the travel services you purchase. We take all reasonable measures to ensure that the organizations that provide services maintain our quality standards. However, these parties are independent suppliers over whom we do not have full direct control.

Therefore, ANTIS EXPEDITIONS cannot accept any responsibility for losses, damages, inconveniences, delays, etc.

CLAIMS AND COMPLAINTS

If a client has a complaint against the company, the client must first inform the guide during the tour so that the guide can attempt to rectify the matter. Any other claim must be submitted in writing to the company within 7 days of the end of the trip.

Jurisdiction for all claims or disputes will be exclusively in Cusco, Peru, whose courts, using Peruvian law, will have exclusive jurisdiction.

Claims for damages against ANTIS EXPEDITIONS will be limited to the value of the particular item in dispute. Any liability is limited to the total price paid for the tour. In all cases the company specifically excludes all liability for indirect, incidental or consequential losses or expenses, including lost profits.

Thank you for trusting us and have a good trip!