COMPLAINTS BOOK

Libro de Reclamaciones

FORMAL COMPLAINT: Dissatisfaction related to products or services.
COMPLAINT: Dissatisfaction unrelated to products or services; or annoyance or discontent regarding customer service.

In accordance with the regulations governing the Complaints Book under the Consumer Protection and Defense Code, consumers may use the Virtual Complaints Book on the Antisexpeditions website to file complaints and grievances. Users who submit a complaint or grievance online via the channels provided on the Antisexpeditions platform (https://antisexpeditions.com/) and provide their details are informed that such information will be processed in accordance with our Privacy and Personal Data Protection Policy, for the purpose of responding to their communications within the statutory timeframe.